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Sustainable Communication Models

Sustainable Communication models walk you through how to face difficult conversations and stay connected to the person you're talking with. The models raise the likelihood of having a positive outcome for both parties.

These themes run through most models:

  • describing your experience in a situation rather than blaming or judging the other person
  • listening well, testing what you hear by asking questions or saying back what you've heard rather than making assumptions.


Nonviolent Communication

How NVC Works - a short excerpt from Say it Right © Katy Butler,
Tricycle Magazine May 22, 2003

NVC - 4 steps and Key Concepts - a bit more in depth description

Making Clear Observations - excerpt from Nonviolent Communication: a Language of Compassion © Marshall Rosenberg, PhD

For more information contact:
Center for NonViolent Communication:
www.cnvc.org or www.NonviolentCommunication.com


Powerful Non-Defensive Communication

Powerful Non-Defensive Communication by John Ford
http://www.mediate.com/articles/ford7.cfm

Summary of PNDC

For more information contact:
Ellison Communication Consultants, www.pndc.com
Sharon Ellison, sharon@pndc.com


Common Ground Partnership - Transforming Conflict

Tips for Transforming Conflict - a collaborative approach to conflict, based on finding our common ground.

For more information contact:
Search For Common Ground, www.sfcg.com
Carole Frampton, cframpton@sfcg.com


Resolve
Offer, Organize
From the Dalai Lama